Privacy notice

What VisitBeat processes

VisitBeat processes merchant account details and the customer information a merchant collects for its loyalty programme, such as a name, contact detail, consent choices, visits, stamps, rewards and feedback.

Why information is used

Information is used to provide and secure the service, operate loyalty cards, deliver requested messages, prevent abuse, support merchants and meet legal obligations. Marketing messages are only sent where the relevant permission or other lawful basis applies.

Who controls customer information

The business running a loyalty programme is normally the controller of its customer information. VisitBeat acts as its service provider or processor. Customers should contact that business first about access, correction, deletion or consent requests.

Sharing and retention

Information may be shared with infrastructure, email, messaging, wallet and support providers only as needed to run the service. Records are kept only as long as needed for the service, security, legal and accounting purposes.

Your choices

You can withdraw marketing consent at any time. Depending on applicable law, you may also request access, correction, deletion, restriction, portability or object to certain processing.

Contact

For VisitBeat privacy questions, contact privacy@visitbeat.com. For a specific loyalty card, contact the merchant named on that card.