Legal

Terms of service

Last updated: 18 July 2026

The service

VisitBeat provides digital loyalty programme, customer card, reward, consent and engagement tools. Merchants remain responsible for their offers, eligibility rules, customer communications and legal compliance.

Merchant responsibilities

Merchants must provide accurate business and privacy information, protect staff access, honour valid rewards, obtain required consents, avoid incentivising reviews and use customer information only for lawful programme purposes.

Customer programmes

Rewards are supplied by the participating merchant, not VisitBeat. Programme-specific earning, expiry and redemption rules are shown when a customer joins. Statutory consumer rights are unaffected.

Acceptable use

You must not misuse QR codes, manipulate stamps, access another organisation's data, submit abusive content, probe the service, send unlawful messages or interfere with service availability.

Availability and changes

We work to provide a reliable service but cannot promise uninterrupted availability. Features may change where necessary for security, law, provider requirements or product improvement.

Suspension and termination

Access may be restricted for security threats, unlawful use, non-payment or material breach. Merchants should export required information before closing an account.

Contact

Terms enquiries: support@visitbeat.com.